We retrieve as much data as possible from WooCommerce as quickly as possible and we write a number of properties and settings back.
Here you can read how the data is processed.
Changes to products are communicated to us within minutes from WooCommerce (through webhooks).
We process them immediately and check the data again every night.
The following data is taken from the product information from WooCommerce:
|stock quantity||physical inventory|
Products are not included in Optiply with one or more of the following statuses in WooCommerce:
virtual = true
downloadable = true
manage_stock = false
Do you want to remove a product? First give it the status "enable = false" in WooCommerce. The product will disappear from Optiply. After that you can remove the product from WooCommerce.
By default it is not possible to keep track of supplier information in WooCommerce. This is therefore not available via the API and we cannot read it. You keep supplier data in Optiply.
Booking in Purchase Orders
Because WooCommerce has no purchase order, you have orders on receipt journal entry in Optiply. Inventories are not automatically adjusted in Woocommerce after booking. If you do want this, please let us know via email@example.com. We adjust this for you, after which the stock is easily updated without adjusting this per product in WooCommerce.
As with products, the placed sales orders are also passed on to us within a few minutes (through webhooks).
|date of placement|
|value of the order|
Sales order lines
Please note, we can write a maximum of 100 sales order lines per 5 minutes to WooCommerce. It may take a while before all your orders are in your system.